Make the shop findable · one-page operating plan Pairs with $200 site

Boss + Misti playbook

How people find the damn place

You’re not crazy — a lot of good groomers are invisible online. Fix discovery in this order. Don’t start with ads.

1

Google Maps

Verified Business Profile, phone, hours, photos, reviews. This is 70% of the war.

Open Google plan →
2

Website

One clean page: services, prices, address, map embed, call button. The $200 mockup.

Open site mockup →
3

Facebook

Real business page, Call button, pinned how-to-book, weekly before/afters.

Open FB layout →
4

Word of mouth 2.0

Review link on every pickup. QR at desk. Same NAP everywhere.

14-day sprint (do this)

DayOwner / deskMisti
1 Claim/verify Google Business Profile List real services + starting prices
2 Fix phone, hours, address on Google + FB Take 15 clear groom photos (owner OK)
3 Upload logo + storefront + interior photos Write 3 before/after captions
4 Create/clean Facebook Business Page Pin “how to book” post
5 Match NAP on site / FB / Google Print review QR for desk
6–7 Ask 10 happy recent clients for Google reviews Reply template ready
8–14 3 Google posts + 3 FB posts Every happy pickup → review ask

Info you still need (fill once, reuse everywhere)

SHOP NAME:
STREET ADDRESS:
CITY / STATE / ZIP:
MAIN PHONE (one format only):
HOURS:
PARKING / GATE NOTES:
WEBSITE OR FB URL:
PRIMARY GROOMER PUBLIC NAME: Misti (yes/no on marketing)
COMPETITORS ON MAPS (3 names):
TARGET NEIGHBORHOODS:

Stay vs move Misti (decision sheet)

SignalStay & fix current shopMove to another salon
Owner will verify Google + put phone on Maps Stay
Owner refuses online presence / hides address Leave Move
Shop already has 20+ Google reviews & rank Stay (ride the asset) Only if culture/pay broken
Pay/table time bad but shop invisible Negotiate after you fix findability If better salon already findable
Clients ask “where even is this?” Execute this plan 14 days If owner blocks plan → move
Rule: Don’t move her into another invisible shop. The next place should either already show up on Maps or be willing to run this playbook in week one.

Minimum viable “found you” stack

Share links (house Wi‑Fi)

LAN only — no public tunnel. Show boss on-site or screenshare.